Fazer 무인 결제 시스템 디자인
Self-Checking Payment System Design
UX /UI Design
Client
FAZER
Status
Student
Date
10. 2018 ~ 11. 2018
The A Bloc(student restaurant) is highly accessible to many people because it is in the center of campus and close to a metro station. But the payment system interface are unnecessary complex, not even logical and not user friendly. You can find that there is long queue nomally at lunch time.
The student restaurant payment system is similar to self-checking system but staffs need to check student ID for the student discount. And the Fazer, the client, requests us to make a design solution that is not totally new.
We focused on how enhance the exprience of using the self-checking payment system for students at the A Block restaurant.
Design Process
Research
We conducted ethnography research including observation and
interview. It is to get user insights and thier perspectives and
know about their needs in a specific situation.
User Research( Survey, interview, Coment wall)
Floor map
User journey map
Requirement
1.Sequence with different screens
2.Consistency/ Aesthetic appearance
(color, shapes & setup)
3.Visual indication of start/end of order
4.Easily readable text
5.Use of Icons & Illustrations
6.Clear indication of start/end
7.No repetitive sequences without purpose
8.Language selection
9.Guidelines in all sequences/ Help function
10.Branding
Provide clear and intuitive usage for the end user
Use aspects of the current mental model of the end user
Be attractive to use for the end user
Be easily accessible for both international and finnish users
Decrease dependency on guidance from cashier
Enhance relation between end user and service provider
Current HTA
HTA Proposal
Sketch
Prototyping Flow Map
Prototyping main eliments and layout (coding)
Development (Iteration Process)
Prototype
